- Why are you interested in this role customer service?
- Why are you interested in working for our company?
- What are your reasons for applying for this role?
- What are 3 important qualities of customer service?
- How would you describe yourself?
- What are your career goals?
- How do you answer how do you handle rejection?
- What do you enjoy about sales?
- How do you handle angry customers?
- What is your biggest weakness?
- How do you handle stress and pressure?
- What is your weakness best answer?
- What are your skills?
- How do I answer why are you interested in this position?
- Why are you interested in this sales role?
- What are your strengths?
- What are you interested in examples?
Why are you interested in this role customer service?
Working in customer service can be extremely rewarding.
You help people achieve goals and play a direct role in customer success.
And, the professional skills you develop in this field can be applied to any career you pursue.
Most people look at customer service as an entry-level role..
Why are you interested in working for our company?
“I see this opportunity as a way to contribute to an exciting/forward-thinking/fast-moving company/industry, and I feel I can do so by/with my … ” “I feel my skills are particularly well-suited to this position because … ” “I believe I have the type of knowledge to succeed in this role and at the company because … ”
What are your reasons for applying for this role?
The hiring manager wants to:Learn about your career goals and how this position fits into your plan.Make sure that you are sincerely interested in the job and will be motivated to perform if hired.Find out what you know about the company, industry, position (and if you took the time to research)More items…
What are 3 important qualities of customer service?
16 key customer service skillsPatience. Patience is crucial for customer service professionals. … Attentiveness. … Ability to communicate clearly. … Knowledge of the product. … Ability to use positive language. … Acting skills. … Time management skills. … Ability to read customers.More items…
How would you describe yourself?
Example: “I am ambitious and driven. I thrive on challenge and constantly set goals for myself, so I have something to strive toward. I’m not comfortable with settling, and I’m always looking for an opportunity to do better and achieve greatness. In my previous role, I was promoted three times in less than two years.”
What are your career goals?
A career goal is a target that guides your career. Career goals can be short-term goals (six months) or long-term goals (five years, ten years). Strong career goals link your income to your passion. They make it easier to get jobs, succeed, earn, and grow.
How do you answer how do you handle rejection?
Express Emotion – Similar to not making it personal, a Job Seeker should not describe how rejection upsets or intimidates them. When answering this question, stay positive with the Interviewer. Don’t describe how you have been “up all night”, or wondered when your next sale would happen.
What do you enjoy about sales?
Relationship building: People in sales tend genuinely to enjoy making contacts and spending time talking with people. Providing strong customer service: This can include skills like listening to customers, helping to resolve their issues, and providing a prompt response to any problems that arise.
How do you handle angry customers?
How to Deal with Angry CustomersRemain calm.Practice active listening.Repeat back what your customers say.Thank them for bringing the issue to your attention.Explain the steps you’ll take to solve the problem.Set a time to follow-up with them, if needed.Be sincere.Highlight the case’s priority.
What is your biggest weakness?
Example: “My greatest weakness is that I sometimes have a hard time letting go of a project. I’m the biggest critic of my own work. I can always find something that needs to be improved or changed. To help myself improve in this area, I give myself deadlines for revisions.
How do you handle stress and pressure?
Some ways of dealing with stress to consider are mindfulness or meditation, getting rid of interruptions or distractions, prioritizing and balancing your work, and using stress as a motivator, among others. Talk about how pressure motivates you.
What is your weakness best answer?
To properly answer this dreaded interview question, remember: Focus on being self-aware, honest, and dedicated to improvement. If you’ve got these three qualities, your weakness won’t ruin your chances of landing the job. Try to reflect on your real weaknesses and what you’re doing to improve.
What are your skills?
The top ten skills graduate recruiters wantCommercial awareness (or business acumen) This is about knowing how a business or industry works and what makes a company tick. … Communication. … Teamwork. … Negotiation and persuasion. … Problem solving. … Leadership. … Organisation. … Perseverance and motivation.More items…
How do I answer why are you interested in this position?
How to Answer “Why Are You Applying For This Position?”Explain something specific that you’re looking for in your job search. … Tell them something you noticed about THEIR job that you liked. … Recap what you’ve said to show exactly how their job fits what you’re looking for.
Why are you interested in this sales role?
Potential Answer: “I’m interested in sales because I have great interpersonal skills and I’m passionate about providing excellent customer service. I have experience working with people in previous positions, and your company is appealing since you seem to value putting clients first.”
What are your strengths?
Some examples of strengths you might mention include:Enthusiasm.Trustworthiness.Creativity.Discipline.Patience.Respectfulness.Determination.Dedication.More items…
What are you interested in examples?
Personal Interests for a ResumeVolunteer Work/Community Involvement. Many companies are actively involved in their local communities, so any community involvement or volunteer work you reference could easily be considered relevant. … Club Memberships. … Blogging. … Sports. … Art. … Gaming. … Traveling. … Child Care.More items…