Quick Answer: How Do I Report Unauthorized Transaction In HDFC Bank?

What is an unauthorized transaction?

An unauthorized transaction is any transaction that you didn’t make and you didn’t permit anyone else to make.

Unauthorized transactions could be made by someone you don’t know, who finds or steals your card or your account information.

In either case, you would have to dispute the transactions with your card issuer..

How can I file a complaint against HDFC Bank?

Phone number: 1800-266-4332 Please check with your phone provider if you are unsure about how much a call will cost. Resolver is not affiliated to, linked with or otherwise endorsed by HDFC Bank.

Do banks really investigate disputes?

Examining the Evidence In an effort to provide better service to customers, though, banks will generally move quickly on disputes. … This information is an important part of how banks investigate disputes and establish whether the cardholder made a specific purchase.

Who is the owner of HDFC Bank?

Housing Development Finance CorporationHDFC Bank/Parent organizations

How can I check my HDFC complaint status?

Whenever you ask us to resolve an issue, you receive a complaint reference number. To view the current status of your complaint*, simply enter your reference number below. *Currently this functionality is not available for credit cards.

How do I dispute a transaction in HDFC?

CARDHOLDER DISPUTE FORM.To,The Manager.HDFC Bank Cards Division.PO Box No. 8654.Thiruvanmiyur P.O.Chennai – 600041.Please send the duly filled CDF from your registered email ID to cc.disputes@hdfcbank.com.More items…

What is dispute transaction?

In a credit card transaction, disputing a charge is a situation in which a customer questions the validity of a transaction that was applied to their account. Credit card dispute can happen for reasons including. Unauthorized or fraudulent charges. Failure by the merchant to deliver merchandise.

How can I speak with HDFC customer care executive?

If you have an enquiry related to mutual funds or investments services, you can call the Toll Free number at 1800 22 1006 or (022) 6160 6161 (not toll free) between 9:30 am to 6:30 pm on weekdays and 9:30am to 1:30 pm on Saturdays.

Can the bank find out who used my debit card?

Banks make it fairly easy to find out exactly who charged your debit card. You also have fraud protection, just like a credit card account.

What do you do if you notice an unauthorized transaction on your account?

At the latest, you must notify your bank within 60 days after your bank or credit union sends your statement showing the unauthorized transaction. If you wait longer, you could have to pay the full amount of any transactions that occurred after the 60-day period and before you notify your bank.

Can I get my money back if someone used my debit card?

Timeline for Being Able to Get Your Money Back If you are a victim of debit card fraud, you are responsible for the following: $0 if you report the loss or fraud immediately and the card has not been used, … All of the fraudulent charges if you don’t notify the bank until after 60 days.

How do you stop Unauthorised transactions?

Contact Your Bank If it was an ACH transaction, you may need to close the account to prevent further access to your money. Your bank can cancel a debit card over the phone, but you may need to go to a physical branch to close your account.