Quick Answer: How Do I Escalate A Jio Complaint?

How do I send an email to my Jio?

Ans: For if you have any queries or need any support regarding Jio products or services, you can drop us a mail at care@jio.com with your issue/query details.

For faster resolution, please specify your mobile number in your email..

How do I give feedback to Jio?

You can also Chat or write to us by clicking https://www.jio.com/live_chat_desktop. For any queries or support, you can also call JioCare at 199 from your Jio SIM or 1800 88 99999 from any number.

How do I contact Jio head office?

We will get in touch with you shortly. Jio Mobility users can click Here to open the support channel on WhatsApp….Contact us.JioCare Our experts are available for your assistance 24×7 (Monday – Sunday)Interested in Jio? Talk to us on1860-893-3333For Queries199For Complaints198For Other numbers1800-889-99994 more rows

Why Jio recharge is not working?

Check if you have done recharge from top-up, if you did then it should showing your account as a balance but when you try to call someone it will ask you to recharge. So the thing is the amount is showing in your account which is MONETARY balance.

How do I return my Jio recharge?

To cancel your order, you can call us on our toll free E-commerce helpline number 1800 893 3399. Once your order has been cancelled successfully, we will initiate refund to your payment source in line with our Return Policy.

How do I complain?

What is an Effective Complaint?Rule 1: Know what you want to achieve. … Rule 2: Threaten the company’s reputation. … Rule 3: Aim high and get personal. … Rule 4: Write or go in person, don’t phone. … Rule 5: Use social media, especially if you don’t get an immediate response. … Rule 6: Expect the unexpected. … Rule 7: … Rule 8:

Which is better Airtel or Jio?

The average download speeds observed by Airtel users rose by 0.3 mbps to 10.4 mbps, while those seen by Jio users declined by 0.4 mbps to fall below 7 mbps. BSNL’s download speed experience score fell by 0.2 mbps to 2.7 mbps, compared with the last report.

How do you escalate a Jio issue?

Call the Jio Care The first thing you can try to launch a complaint is to reach out to the customer care. You can either call the toll-free customer care number 198 or the toll-free general number 199 from your Jio number. Alternatively, you can call 1800-89-99999 to reach the Jio Care from any number.

How can I solve Jio Internet problem?

How to Fix Poor Network or No Signal issue in your Reliance Jio SIM cardChoose Network Manually. The simple way to get back your signal is to search manually for networks in Settings. … Create a New APN. … Delete the Previous APN. … Default Settings for APN. … Save and Reboot Your Smartphone.

How can I speed up my Jio 2020?

Steps To Increase Jio SpeedOpen your device and dial *#*#4636#*#*Now, from the given Choices , Select the Phone Information.From the multiple Choices , Select The “Set Preferred Network Type”Finally, Select LTE Only Option .

Which APN is best for Jio?

Connection Name: Internet.APN (Access Point): Jionet.Server: www.google.com.Authentication Type: PAP.APN Type: default.APN Protocol: IPv4/IPv6.APN Roaming Protocol: IPv4/IPv6.Bearer: LTE.

What is the maximum speed of Jio 4g?

As per the latest TRAI data, Reliance Jio has topped the average 4G download speed rankings with 20.9 megabits per second (Mbps) speed whereas Vodafone has led the chart in terms of 4G upload speed in January.

Why is Jio internet so slow?

A phone automatically switches between bands according to the strength of the signal at a certain location, which explains why Reliance Jio shifts from good speed at certain areas to poor at others. So to get better Jio speed, you need to control the LTE band.

How do I complain to TRAI against Jio?

If you are not satisfied with the complaint resolution you can write to our Appellate Authority at the Jio State Office Address or on his/her email ID available on our website https://www.jio.com/en-in/contact-us. You can also call Jio Appellate Authority on 1800 889 3999.

How do I activate my Jio recharge?

Step 1: Open MyJio app on your device.Step 2: Next you need to Log in to MyJio app using required details.Step 3: After opening tap on ‘View details’ from My Account section.Step 4: You need to tap on Activate against the desired upcoming plan.More items…•

Where can I complain about Jio?

For any queries regarding recharge plans, data balance, validity, recharge confirmation and offers call 1991 (toll free) from your Jio number. To register any complaint, you can call us on our Customer Care Number 198 (toll free). If you are calling from other numbers you can reach JioCare on 1800 889 9999.

How can I boost up my Internet speed?

Download faster: How to speed up your internetTest a different modem/router. The biggest cause of slowed down internet is a bad modem. … Scan for viruses. … Check for on-system interference. … Check your filters. … Try getting rid of your cordless phone. … Plug in. … Check for external interference. … Check for Foxtel or other types of TV.More items…•

How do I complain about Jio speed?

Call on Reliance Jio complaint number– First, you can call on Jio’s toll-free helpline number – 198 to lodge your complaint. Second, call on 1860-893-3333 to speak with Jio’s customer care center.